About Confidently There: Difficult Conversation Specialists

Tackling difficult conversations head-on with calm and integrity, so you can clear the decks, cut through the noise, and cultivate a culture to be proud of…

Are you committed to making a positive impact within your company, but you feel unsure about how to do it the right way? It’s hard to make grand plans a reality, especially when other humans and emotions are involved.

It takes difficult conversations and uncomfortable changes… which many people are not professionally equipped for. Our area of expertise is giving you the tools to handle any challenging situation through open, truthful, and rigorous conversations where all parties feel supported and heard. Because when you get that right, everything else follows.

This helps to fill the gaps between people-first policies and the reality of your day-to-day culture. Through active listening and not shying away from difficult conversations, you can start aligning behaviour and standards with big-picture goals.

Have a positive impact with a supportive workplace environment

At Confidently There, it’s our mission to inspire you AND equip you with the skills and confidence to tackle difficult conversations with kindness… All in a way that feels right for you, while increasing staff well-being and creating lasting positive change. Who wouldn’t want that?

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To support happy and healthy employees, we offer three main services:

  • 1:1 coaching to handle difficult conversations with ease, unleashing your leadership potential
  • Group programmes, creating an empowered, happy, and harmonious team
  • Tailored projects, empowering everyone to Have a Voice during turbulent times

When we work together, everything we bring to you is evidence-based and pscychology-backed. What you learn through the process will underpin everything you do, helping to tackle current challenges head-on while also being better equipped for the future. 

That’s a win-win if you ask us.

Difficult Conversations Checklist

5 easy steps to take before you have a difficult conversation

Are you gearing up for a difficult conversation and don’t know where to start? Download our free checklist ‘5 easy steps to take BEFORE you have that difficult conversation’ for some simple but effective techniques to feel more prepared.

About Louisa...

What makes me qualified to help overcome your company’s challenges? Well, I not only have specialist training under my belt, but I also have plenty of life experience… using everything I’ve learned in over 10 years of working with verbal communication, I help you to align company goals with your people.

Too much leadership and development training is done as a tick-box exercise, or it’s a one-day session that never materialises into real change. That’s why I’m dedicated to working WITH you for a longer period of time, so you can make a bigger impact and start living your purpose every day. 

But more than that, I’m an empathetic coach and pride myself on listening to what people need to do their best work. Bringing kindness and empathy to your workplace to help you succeed. You don’t have to choose between a culture that’s kind or one that’s high performing. Quite the reverse – they go hand in hand. And exemplary communication is at the heart of everything we do. 

Professional communication qualifications 

  • Masters Degree in voice and verbal communication gained with Distinction
  • TA in training
  • Level 2 qualified Restorative Facilitator

What’s it like to work with Confidently There?

Our relationship with you is built on kindness, integrity, and trust. Working with you to achieve excellence in everything you do.

Kindness

Being successful doesn’t mean you have to compromise on being kind. We work with you to deliver effective leadership principles with compassion – giving you a much better long-term result. Kindness encourages everyone to show up authentically and makes it more enjoyable, too. It’s the driver of sustainable high performance.

Integrity

Effective leaders know how to communicate their needs and opinions - but it’s not about manipulating people into doing what you want them to do. It’s all about showing up with integrity and honesty to align your goals with your people. All of the strategies we use in our programmes are based on honesty, responsibility, and accountability too.

Excellence

We don’t use wishy-washy coaching techniques. Everything is backed by evidence and grounded in psychological studies. Teaching you proven verbal communication skills to boost employee well-being and create a space for everyone to have a voice.

Trust

When your relationships are built on trust, it’s better for everybody involved. Not to mention the long-lasting benefits you see when all team members trust you’ve got their best interests at heart. All sessions are confidential with a zero-shame or judgement policy.

Get in touch...

Difficult Conversations Checklist

5 easy steps to take before you have a difficult conversation

Are you gearing up for a difficult conversation and don’t know where to start? Download our free checklist ‘5 easy steps to take BEFORE you have that difficult conversation’ for some simple but effective techniques to feel more prepared.